Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and skjili ("skjili", "we", "us", "our") governing your access to and use of the skjili website available at https://skjili.app, including all associated mobile interfaces, applications, games, betting services, promotions, and any other features offered through the platform (collectively, the "Platform").

By registering an account, accessing the Platform, or placing any wager or bet, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety. If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account.

skjili reserves the right to amend, update, or modify these Terms at any time. Amendments will be posted on this page with an updated effective date. Continued use of the Platform following any amendment constitutes your acceptance of the revised Terms.

2. Eligibility and Age Verification

Access to and use of the skjili Platform is strictly restricted to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age. skjili enforces a strict minimum age policy of 21+. Individuals under the age of 21 are prohibited from registering, depositing, or placing any wager on the Platform.
• You are accessing the Platform as an individual acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You have full legal capacity to enter into a binding agreement under the laws applicable to your jurisdiction.
• You are not a current or former employee, contractor, officer, or director of skjili, nor an immediate family member or household member of such a person.
• You are not located in a jurisdiction where accessing or using online gambling or sports betting services is prohibited by applicable law.

skjili reserves the right to request documentary proof of age, identity, and address from any player at any time. Acceptable documents include a valid national identity card (NID), passport, or birth certificate. Until satisfactory verification documents are received and approved, skjili may suspend withdrawal facilities or restrict account functionality. Any account found to have been registered by a person under 21 years of age will be immediately closed and all balances forfeited.

3. Account Registration and Security

To access real-money gaming, sports betting, and other core features of the skjili Platform, you must register a personal account. The following conditions apply to account registration and ongoing account management:

3.1 Registration Requirements

You must provide accurate, complete, and current information at the time of registration, including but not limited to your full legal name, date of birth, residential address in Bangladesh, a valid mobile number, and a valid email address. You are solely responsible for maintaining the accuracy of this information and must update it promptly if any details change.

3.2 One Account Policy

Each individual may register and maintain only one account on skjili. The registration of multiple accounts by the same individual — whether under the same or different personal details, device, payment method, or IP address — is strictly prohibited. skjili employs automated and manual detection systems to identify duplicate accounts. Where duplicate accounts are identified, skjili reserves the right to immediately close all associated accounts, void all pending bets and bonuses, and permanently ban the individual from the Platform.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. skjili will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. You agree to notify skjili immediately at [email protected] if you suspect that your account has been accessed without your authorisation.

3.4 Account Closure

You may request the closure of your account at any time by contacting our support team. Closure requests will be processed within five (5) business days. Any remaining balance in your account at the time of closure will be returned to you via your registered withdrawal method, subject to completed identity verification and satisfaction of any applicable wagering requirements.

5. Bonuses, Promotions, and Wagering Requirements

skjili offers a range of bonuses and promotional incentives to new and existing players, including but not limited to welcome match bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL, and IPL tournaments. All bonuses are subject to the specific terms stated at the time of the offer, as well as the general bonus conditions set out below.

5.1 Wagering Requirements

All bonus funds awarded to your account are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering multiplier for each bonus is stated clearly in the bonus offer description. For example, a bonus with a 20x wagering requirement means you must wager the total bonus amount twenty times before any withdrawal of bonus-derived winnings is permitted. Failure to meet wagering requirements within the specified validity period will result in the automatic forfeiture of the bonus and any associated winnings.

5.2 Bonus Restrictions

• Each promotional offer is available once per player, household, device, and IP address unless otherwise stated.
• Bonuses may not be transferred, exchanged, or redeemed for cash except as specifically permitted in the bonus terms.
• skjili reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice.
• Players found to be exploiting bonus structures through matched betting, arbitrage strategies, or any other form of bonus abuse will have their bonuses voided and may have their accounts suspended.
• The welcome bonus up to ৳20,000 applies to a player's first qualifying deposit only. Subsequent deposits are subject to reload and loyalty promotion terms.

5.3 Game Contribution Rates

Not all games contribute equally toward wagering requirements. Slots typically contribute 100% of each wager placed, while live dealer table games, sports betting, and crash games may contribute at a reduced rate (commonly 10%–25%). The contribution rates applicable to each game category are detailed in the Promotions section of the Platform and may be updated from time to time.

6. Game Rules and Betting Conduct

By participating in any game, bet, or wagering activity on the skjili Platform, you acknowledge and agree to the following:

6.1 Game Integrity

All casino games available on skjili are supplied by certified third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. These providers operate independently audited Random Number Generator (RNG) systems and hold their own certifications for game fairness. Crash games, including Aviator by Spribe, use provably fair algorithms that may be independently verified by players.

6.2 Sports Betting Rules

All sports bets placed on skjili are settled in accordance with the official result of the relevant event as declared by the recognised governing body (for example, the Bangladesh Cricket Board for BPL matches, the BCCI for IPL, or FIFA for international football). In the event of a match cancellation, postponement, or abandonment, skjili's specific sport-by-sport settlement rules will apply as published on the Platform. skjili does not accept liability for bets placed based on erroneous odds arising from technical errors; such bets may be voided at skjili's sole discretion.

6.3 Prohibited Conduct

The following activities are strictly prohibited on the skjili Platform and will result in immediate account suspension, permanent ban, and forfeiture of account balances:

• Use of automated betting software, bots, scrapers, or any form of artificial intelligence to place bets or interact with the Platform.
• Collusion with other players to manipulate game outcomes or exploit bonus structures.
• Placing bets on both sides of the same market simultaneously for the purpose of guaranteed profit (arbitrage betting) in contravention of bonus terms.
• Any form of cheating, fraud, hacking, or unauthorised modification of the Platform's software or interfaces.
• Exploiting software bugs or errors to place bets at incorrect odds or to gain an unfair advantage.
• Money laundering or using the Platform for any purpose in violation of applicable law.

7. Responsible Gaming

skjili is committed to promoting responsible gambling practices across all aspects of the Platform. We recognise that gambling can become harmful for some individuals and we take our duty of care seriously. The following tools and resources are available to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit caps directly through your account settings to help manage your spending.
• Session Time Reminders: Configure time-based alerts that notify you when you have been playing for a specified duration.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the Platform by contacting our support team. During a self-exclusion period, your account will be suspended and you will not receive any promotional communications from skjili.
• Reality Checks: Periodic on-screen reminders of the time spent and amount wagered during your current session.

If you believe that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to seek professional help. For full details of skjili's responsible gaming programme, please visit our Responsible Gaming page. skjili is strictly a 21+ platform. Play responsibly.

8. Intellectual Property

All content on the skjili Platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of skjili or its content suppliers and is protected by applicable intellectual property laws. The skjili brand name, logo, and all associated trade marks are the exclusive property of skjili.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, redistribute, transmit, sell, publish, or otherwise exploit any content from the Platform without prior written consent from skjili.

9. Privacy and Data Protection

skjili collects, stores, and processes personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By registering an account and using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. We use your data to verify your identity, process transactions, provide customer support, deliver promotional communications (where you have opted in), and comply with applicable legal obligations.

skjili does not sell, rent, or share your personal data with third parties for their own marketing purposes. For full details of how we handle your data and your rights as a data subject, please review our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by applicable law, skjili, its officers, directors, employees, agents, and technology providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings, profits, or data resulting from technical failures, server outages, or interruptions to internet connectivity.
• Errors in displayed odds, game results, or account balances caused by technical malfunction, provided that skjili takes reasonable corrective action upon becoming aware of the error.
• Unauthorised access to your account resulting from your failure to maintain adequate security over your login credentials.
• Any decision made by skjili in the exercise of its rights under these Terms, including the suspension or termination of your account.

skjili's total aggregate liability to you in connection with any claim arising from your use of the Platform shall not exceed the total amount deposited by you in the thirty (30) day period immediately preceding the event giving rise to the claim.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the general principles of applicable law. In the event of any dispute, complaint, or claim arising out of or in connection with these Terms or your use of the Platform, you agree to first contact the skjili customer support team at [email protected] and allow a reasonable period of not less than thirty (30) calendar days for skjili to investigate and respond before pursuing any other remedy.

skjili aims to resolve all disputes amicably and in good faith. Where a dispute cannot be resolved through direct negotiation, the parties agree to attempt resolution through binding arbitration before initiating any formal legal proceedings. The arbitration shall be conducted in the English language.

12. General Provisions

12.1 Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotional terms published on the Platform, constitute the entire agreement between you and skjili with respect to your use of the Platform and supersede all prior agreements, representations, or understandings, whether written or oral.

12.2 Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect.

12.3 Waiver

skjili's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of a specific breach shall not constitute a waiver of any subsequent breach of the same or any other provision.

12.4 Assignment

You may not assign or transfer any rights or obligations under these Terms to any third party without the prior written consent of skjili. skjili may assign its rights and obligations under these Terms at any time without restriction.

12.5 Contact

For any questions, concerns, or formal notices relating to these Terms, please contact the skjili legal and compliance team at [email protected]. Our support team is available 24 hours a day, seven days a week, and operates in Bangladesh Standard Time (BST, UTC+6).